.page-faq {
  --fg: var(--cream);
  --muted: var(--silver);
  --ghost: rgba(201, 210, 212, .72);
  --primary: var(--turf);
  background: var(--ink-green);
  color: var(--fg);
  padding-bottom: 4.5rem;
  overflow-x: hidden;
}

.page-faq .faq-shell {
  width: 100%;
  max-width: var(--shell);
  margin-inline: auto;
  padding-inline: var(--gutter);
}

.page-faq .breadcrumb__list {
  display: flex;
  flex-wrap: wrap;
  gap: .45rem;
  align-items: center;
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .06em;
  color: var(--ghost);
  list-style: none;
  margin: 0 0 1.6rem;
  padding: 0;
}

.page-faq .breadcrumb__list li + li::before {
  content: "/";
  margin-right: .45rem;
  color: rgba(201, 210, 212, .4);
}

.page-faq .breadcrumb__list a {
  color: var(--silver);
  text-decoration: none;
}

.page-faq .breadcrumb__list a:hover {
  color: var(--turf);
}

.page-faq .breadcrumb__list [aria-current="page"] {
  color: var(--turf);
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding-block: clamp(1.6rem, 4vw, 2.4rem) clamp(2rem, 5vw, 3rem);
  background:
    radial-gradient(120% 90% at 88% -10%, rgba(155, 255, 87, .16), transparent 58%),
    radial-gradient(80% 70% at 0% 100%, rgba(184, 106, 75, .18), transparent 62%),
    linear-gradient(165deg, var(--night) 0%, var(--night-deep) 100%);
  overflow: hidden;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 42%;
  bottom: -140px;
  width: 90%;
  height: 260px;
  background: linear-gradient(100deg, rgba(78, 214, 200, .12), transparent 70%);
  transform: skewY(-7deg);
  pointer-events: none;
}

.page-faq .hero-grid {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 2rem;
}

.page-faq .hero-main .eyebrow {
  font-family: var(--font-mono);
  font-size: .74rem;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--turf);
  margin: 0 0 .9rem;
}

.page-faq .hero-main .display {
  font-family: var(--font-display);
  font-weight: 800;
  letter-spacing: -.02em;
  line-height: 1.08;
  font-size: clamp(2.05rem, 7vw, 4.1rem);
  margin: 0 0 1.15rem;
  max-width: 18ch;
}

.page-faq .hero-main .lede {
  font-size: clamp(.95rem, 2.4vw, 1.05rem);
  line-height: 1.85;
  color: var(--silver);
  margin: 0 0 1.6rem;
  max-width: 62ch;
}

.page-faq .hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: .7rem;
}

.page-faq .hero-board {
  display: grid;
  gap: .55rem;
  align-self: end;
}

.page-faq .hero-board__cell {
  border: 1px solid var(--line);
  border-left: 2px solid rgba(155, 255, 87, .5);
  border-radius: var(--r-sm);
  background: rgba(11, 46, 36, .62);
  padding: .95rem 1.05rem;
}

.page-faq .hero-board__cell--accent {
  border-left-color: var(--signal);
  background: rgba(255, 122, 26, .1);
}

.page-faq .hero-board__key {
  font-family: var(--font-mono);
  font-size: .68rem;
  letter-spacing: .16em;
  color: var(--rock);
  margin: 0 0 .3rem;
}

.page-faq .hero-board__val {
  font-family: var(--font-mono);
  font-size: 1.02rem;
  font-weight: 600;
  color: var(--cream);
  margin: 0;
  word-break: break-word;
}

.page-faq .hero-board__val--mail {
  color: var(--turf);
  font-size: .92rem;
}

.page-faq .hero-board__note {
  margin: .35rem 0 0;
  font-size: .8rem;
  line-height: 1.6;
  color: var(--rock);
}

.page-faq .finder {
  position: relative;
  z-index: 1;
  margin-top: clamp(1.8rem, 4vw, 2.6rem);
  padding-top: 1.2rem;
  border-top: 1px solid var(--line);
}

.page-faq .finder__label {
  font-family: var(--font-serif);
  font-style: italic;
  font-size: .86rem;
  color: var(--rock);
  margin: 0 0 .7rem;
}

.page-faq .finder__chips {
  display: flex;
  flex-wrap: wrap;
  gap: .5rem;
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .finder__chips a {
  display: inline-block;
  padding: .42rem .85rem;
  border: 1px solid var(--line-strong);
  border-radius: 999px;
  font-family: var(--font-mono);
  font-size: .78rem;
  color: var(--silver);
  text-decoration: none;
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease), background-color var(--dur) var(--ease);
}

.page-faq .finder__chips a:hover,
.page-faq .finder__chips a:focus-visible {
  color: var(--night);
  background: var(--turf);
  border-color: var(--turf);
}

/* ---------- 主体两栏 ---------- */

.page-faq .faq-body {
  padding-block: clamp(2rem, 5vw, 3.4rem);
  background:
    linear-gradient(180deg, rgba(15, 61, 46, .55) 0%, rgba(11, 46, 36, 0) 340px),
    var(--ink-green);
}

.page-faq .help-layout {
  display: grid;
  gap: 1.4rem;
}

.page-faq .faq-rail {
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: rgba(4, 18, 29, .5);
  padding: .9rem 1rem;
}

.page-faq .faq-rail__title {
  font-family: var(--font-mono);
  font-size: .68rem;
  letter-spacing: .18em;
  color: var(--signal);
  margin: 0 0 .7rem;
}

.page-faq .faq-rail__list {
  display: flex;
  gap: .45rem;
  list-style: none;
  margin: 0;
  padding: 0 0 .3rem;
  overflow-x: auto;
  scrollbar-width: thin;
}

.page-faq .faq-rail__list li {
  flex: 0 0 auto;
}

.page-faq .faq-rail__list a {
  display: inline-flex;
  align-items: center;
  gap: .45rem;
  padding: .45rem .75rem;
  border: 1px solid var(--line);
  border-radius: var(--r-sm);
  font-size: .84rem;
  color: var(--silver);
  text-decoration: none;
  white-space: nowrap;
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-rail__list a:hover,
.page-faq .faq-rail__list a:focus-visible {
  color: var(--turf);
  border-color: rgba(155, 255, 87, .5);
}

.page-faq .faq-rail__num {
  font-family: var(--font-mono);
  font-size: .72rem;
  color: var(--rock);
}

.page-faq .faq-rail__help {
  display: none;
}

.page-faq .faq-flow {
  display: grid;
  gap: 1.6rem;
  min-width: 0;
}

/* ---------- 分类区块 ---------- */

.page-faq .faq-block {
  scroll-margin-top: 84px;
  border-top: 1px solid var(--line-strong);
  padding-top: 1.2rem;
}

.page-faq .faq-block__head {
  margin-bottom: 1rem;
}

.page-faq .faq-block__num {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: .74rem;
  letter-spacing: .16em;
  color: var(--signal);
  margin-bottom: .35rem;
}

.page-faq .faq-block__head .h2 {
  font-family: var(--font-display);
  font-weight: 700;
  letter-spacing: -.01em;
  line-height: 1.2;
  font-size: clamp(1.35rem, 4.4vw, 1.85rem);
  margin: 0 0 .5rem;
  color: var(--cream);
}

.page-faq .faq-block__note {
  margin: 0;
  font-size: .9rem;
  line-height: 1.75;
  color: var(--ghost);
  max-width: 60ch;
}

.page-faq .faq-block__body {
  display: grid;
  gap: 1.2rem;
  min-width: 0;
}

.page-faq .qa-stack {
  display: grid;
  gap: .55rem;
  min-width: 0;
}

/* ---------- 折叠问答 ---------- */

.page-faq .qa {
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: rgba(7, 26, 43, .55);
  overflow: hidden;
  transition: border-color var(--dur) var(--ease), background-color var(--dur) var(--ease);
}

.page-faq .qa[open] {
  border-color: rgba(155, 255, 87, .34);
  background: rgba(15, 61, 46, .5);
}

.page-faq .qa__head {
  display: flex;
  align-items: flex-start;
  gap: .7rem;
  padding: .9rem 1rem;
  cursor: pointer;
  list-style: none;
}

.page-faq .qa__head::-webkit-details-marker {
  display: none;
}

.page-faq .qa__head:focus-visible {
  outline: 2px solid var(--turf);
  outline-offset: -2px;
}

.page-faq .qa__num {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .06em;
  color: var(--cyan);
  padding-top: .22rem;
}

.page-faq .qa__q {
  flex: 1 1 auto;
  min-width: 0;
  font-family: var(--font-display);
  font-size: .98rem;
  font-weight: 600;
  line-height: 1.55;
  color: var(--cream);
  margin: 0;
}

.page-faq .qa__sign {
  flex: 0 0 auto;
  width: 1.4rem;
  height: 1.4rem;
  display: grid;
  place-items: center;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  color: var(--turf);
  font-family: var(--font-mono);
  font-size: .9rem;
  line-height: 1;
}

.page-faq .qa__sign::before {
  content: "+";
}

.page-faq .qa[open] .qa__sign::before {
  content: "−";
}

.page-faq .qa[open] .qa__sign {
  border-color: rgba(155, 255, 87, .6);
  background: var(--turf-dim);
}

.page-faq .qa__body {
  padding: 0 1rem 1.05rem 2.1rem;
  font-size: .92rem;
  line-height: 1.85;
  color: var(--silver);
}

.page-faq .qa__body p {
  margin: 0 0 .7rem;
}

.page-faq .qa__body p:last-child {
  margin-bottom: 0;
}

.page-faq .qa__body strong {
  color: var(--cream);
  font-weight: 600;
}

.page-faq .steps {
  list-style: none;
  counter-reset: faqstep;
  margin: 0 0 .8rem;
  padding: 0;
  display: grid;
  gap: .55rem;
}

.page-faq .steps li {
  position: relative;
  counter-increment: faqstep;
  padding-left: 2.1rem;
  line-height: 1.75;
}

.page-faq .steps li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: .1rem;
  font-family: var(--font-mono);
  font-size: .74rem;
  color: var(--night);
  background: var(--turf);
  border-radius: 4px;
  padding: .05rem .3rem;
}

.page-faq .plain-list {
  list-style: none;
  margin: 0 0 .7rem;
  padding: 0;
  display: grid;
  gap: .5rem;
}

.page-faq .plain-list li {
  padding-left: .95rem;
  position: relative;
  line-height: 1.75;
}

.page-faq .plain-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .68rem;
  width: .38rem;
  height: .38rem;
  background: var(--signal);
  transform: rotate(45deg);
}

.page-faq .plain-list strong {
  color: var(--cream);
}

.page-faq .inline-link {
  color: var(--turf);
  text-decoration: none;
  border-bottom: 1px solid rgba(155, 255, 87, .45);
  padding-bottom: 1px;
}

.page-faq .inline-link:hover {
  border-bottom-color: var(--turf);
}

/* ---------- 状态图例 ---------- */

.page-faq .status-panel {
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: linear-gradient(150deg, rgba(4, 18, 29, .8), rgba(15, 61, 46, .55));
  padding: 1rem 1.05rem;
}

.page-faq .legend {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .8rem;
}

.page-faq .legend__item {
  display: grid;
  grid-template-columns: .85rem minmax(0, 1fr);
  column-gap: .65rem;
  align-items: start;
  padding-bottom: .8rem;
  border-bottom: 1px dashed var(--line);
}

.page-faq .legend__item:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .legend__dot {
  width: .75rem;
  height: .75rem;
  margin-top: .42rem;
  border-radius: 50%;
  grid-row: span 2;
  animation: faq-breathe 2.8s var(--ease) infinite;
}

.page-faq .legend__dot--live {
  background: var(--signal);
  box-shadow: 0 0 0 4px rgba(255, 122, 26, .16);
}

.page-faq .legend__dot--sync {
  background: var(--cyan);
  box-shadow: 0 0 0 4px rgba(78, 214, 200, .16);
  animation-delay: .6s;
}

.page-faq .legend__dot--wait {
  background: var(--rock);
  box-shadow: 0 0 0 4px rgba(111, 124, 120, .16);
  animation-delay: 1.2s;
}

.page-faq .legend__name {
  font-family: var(--font-mono);
  font-size: .82rem;
  color: var(--cream);
  letter-spacing: .04em;
}

.page-faq .legend__desc {
  font-size: .88rem;
  line-height: 1.7;
  color: var(--silver);
}

@keyframes faq-breathe {
  0%, 100% { opacity: 1; }
  50% { opacity: .45; }
}

/* ---------- 客服准备：米白反转区 ---------- */

.page-faq .faq-block--prep {
  margin-top: .4rem;
  padding: 1.4rem 1.15rem 1.5rem;
  border: 0;
  border-radius: var(--r-lg);
  background: var(--cream);
  color: var(--night);
}

.page-faq .faq-block--prep .faq-block__num {
  color: var(--clay);
}

.page-faq .faq-block--prep .faq-block__head .h2 {
  color: var(--night);
}

.page-faq .faq-block--prep .faq-block__note {
  color: rgba(7, 26, 43, .72);
}

.page-faq .checklist {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .5rem;
}

.page-faq .checklist__item {
  display: flex;
  align-items: flex-start;
  gap: .6rem;
  background: rgba(255, 255, 255, .6);
  border: 1px solid rgba(7, 26, 43, .1);
  border-radius: var(--r-sm);
  padding: .7rem .8rem;
  font-size: .88rem;
  line-height: 1.7;
  color: rgba(7, 26, 43, .8);
}

.page-faq .checklist__item strong {
  color: var(--night);
  font-weight: 700;
}

.page-faq .checklist__mark {
  flex: 0 0 auto;
  width: 1.25rem;
  height: 1.25rem;
  display: grid;
  place-items: center;
  border-radius: 5px;
  background: var(--ink-green);
  color: var(--turf);
  font-family: var(--font-mono);
  font-size: .74rem;
  line-height: 1;
  margin-top: .12rem;
}

.page-faq .support-card {
  border-radius: var(--r-md);
  background: var(--night);
  color: var(--cream);
  padding: 1.05rem 1.1rem;
  display: grid;
  gap: .75rem;
}

.page-faq .support-card__row {
  display: grid;
  gap: .15rem;
  padding-bottom: .7rem;
  border-bottom: 1px dashed rgba(201, 210, 212, .2);
}

.page-faq .support-card__row:last-of-type {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .support-card__key {
  margin: 0;
  font-family: var(--font-mono);
  font-size: .68rem;
  letter-spacing: .16em;
  color: var(--signal);
}

.page-faq .support-card__val {
  margin: 0;
  font-family: var(--font-mono);
  font-size: .92rem;
  line-height: 1.65;
  color: var(--cream);
  word-break: break-word;
}

.page-faq .support-card .btn {
  justify-self: start;
  margin-top: .2rem;
}

/* ---------- 延伸入口 ---------- */

.page-faq .next-steps {
  border-top: 1px solid var(--line-strong);
  padding-top: 1.2rem;
}

.page-faq .next-steps .h3 {
  font-family: var(--font-display);
  font-size: 1.05rem;
  font-weight: 700;
  margin: 0 0 .8rem;
  color: var(--cream);
  letter-spacing: .01em;
}

.page-faq .next-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .5rem;
}

.page-faq .next-list__item a {
  display: grid;
  gap: .2rem;
  padding: .85rem .95rem;
  border: 1px solid var(--line);
  border-radius: var(--r-sm);
  text-decoration: none;
  transition: border-color var(--dur) var(--ease), background-color var(--dur) var(--ease), transform var(--dur) var(--ease);
}

.page-faq .next-list__item a:hover,
.page-faq .next-list__item a:focus-visible {
  border-color: rgba(155, 255, 87, .5);
  background: rgba(155, 255, 87, .06);
  transform: translateX(3px);
}

.page-faq .next-list__label {
  font-family: var(--font-mono);
  font-size: .86rem;
  color: var(--turf);
  letter-spacing: .03em;
}

.page-faq .next-list__desc {
  font-size: .84rem;
  line-height: 1.65;
  color: var(--ghost);
}

/* ---------- 断点 ---------- */

@media (min-width: 720px) {
  .page-faq .hero-board {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: .6rem;
  }

  .page-faq .faq-block {
    padding-top: 1.5rem;
  }

  .page-faq .qa__head {
    padding: 1rem 1.15rem;
    gap: .9rem;
  }

  .page-faq .qa__q {
    font-size: 1.04rem;
  }

  .page-faq .qa__body {
    padding: 0 1.15rem 1.2rem 2.5rem;
  }

  .page-faq .next-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .checklist {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .support-card {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }

  .page-faq .support-card .btn {
    grid-column: 1 / -1;
  }
}

@media (min-width: 900px) {
  .page-faq .hero-grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(270px, .8fr);
    gap: 2.6rem;
    align-items: end;
  }

  .page-faq .hero-board {
    grid-template-columns: 1fr;
  }

  .page-faq .faq-block--with-figure .faq-block__body {
    grid-template-columns: minmax(0, 1fr) minmax(220px, .58fr);
    gap: 1.5rem;
    align-items: start;
  }

  .page-faq .faq-figure {
    margin-top: .2rem;
  }
}

@media (min-width: 1000px) {
  .page-faq .help-layout {
    grid-template-columns: minmax(190px, 236px) minmax(0, 1fr);
    gap: 2.8rem;
    align-items: start;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 1.2rem;
    padding: 1.1rem 1.15rem;
  }

  .page-faq .faq-rail__list {
    flex-direction: column;
    overflow-x: visible;
    gap: .2rem;
    padding-bottom: 0;
  }

  .page-faq .faq-rail__list a {
    width: 100%;
    border: 0;
    border-left: 2px solid transparent;
    border-radius: 0;
    padding: .42rem 0 .42rem .7rem;
    white-space: normal;
  }

  .page-faq .faq-rail__list a:hover,
  .page-faq .faq-rail__list a:focus-visible {
    border-left-color: var(--turf);
    background: rgba(155, 255, 87, .06);
  }

  .page-faq .faq-rail__help {
    display: grid;
    gap: .5rem;
    margin-top: 1rem;
    padding-top: .9rem;
    border-top: 1px solid var(--line);
  }

  .page-faq .faq-rail__help p {
    margin: 0;
    font-family: var(--font-serif);
    font-style: italic;
    font-size: .84rem;
    color: var(--rock);
  }

  .page-faq .faq-rail__help .btn {
    justify-self: start;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .legend__dot {
    animation: none;
  }

  .page-faq .next-list__item a {
    transition: none;
  }

  .page-faq .next-list__item a:hover,
  .page-faq .next-list__item a:focus-visible {
    transform: none;
  }
}
<<<END>>>